There are several key elements of our firm’s philosophy and approach to help us best serve our clients. These include:

Service
We strive to provide our clients with timely advice and representation. We never forget we are in a “service” business.
With a group of knowledgeable and experienced lawyers, we are always ready and able to assist our clients.

Experience and Knowledge

With over 25 years of service, our firm has the experience and knowledge to provide the highest quality representation for our clients. Our lawyers regularly attend various continuing education programs and conferences - usually as speakers or instructors - to ensure we are kept abreast of any new developments in the law.

Practical Advice and Results
We believe that what our clients want and need is practical advice and results. We attempt to give our clients knowledgeable, objective and honest advice. We try our best to negotiate reasonable and timely resolutions to problems and cases.

Experience and Knowledge
Most of our work is representing our clients in front of various adjudicative bodies - including labour boards, arbitrators, etc. We prepare cases to ensure the best results possible. We attempt to put our client’s position forth forcefully and convincingly. We believe our preparation, experience, knowledge, advocacy skills and reputation with adjudicators provides our clients with the best chance of success.

Value
We believe our hourly rates are more than competitive with comparable firms. However, we recognize that comparing hourly rates is misleading. It is the total amount of a legal bill that is important to any client. With our knowledge and experience, we fully prepare for cases in a time-efficient manner. We attempt to negotiate resolutions to problems and cases, if at all possible. If a case cannot be resolved, we try to have problems adjudicated expeditiously. In short, our goal is to provide the best value for the money you spend on legal services.

Professionalism and Integrity
We strive at all times to maintain the highest level of professionalism and integrity. We believe that our reputation in the labour relations’ community reflects favourably on our clients and best serves our clients’interest.

Communication and Education
We attempt to keep our clients fully apprised of the status of any cases we are handling on their behalf. We provide the home telephone numbers of our lawyers to insure you can reach us on short notice if the need arises. We send notices to our clients if there is a significant development or change in the law that will impact on them. Finally, we have always offered to provide a lawyer to our clients, without charge, to speak to union representatives or at stewards’ meetings on any topic of interest.

Office Facilities
Our office is centrally located, within easy walking distance of the Ontario Labour Relations Board, JPR Arbitration/Mediation, the Courts and the Canada Industrial Relations Board. We are connected by underground access to municipal parking under the Toronto City Hall and are within walking distance of the TTC, Go Transit and the train station. Our philosophy is to have a conveniently located, efficient work space, but unlike many other firms, no frills and no extraneous costs that we need to recover from our clients.